Equifax is a global data, analytics, and technology company, with over 122 years of heritage. Its presence in Costa Rica dates back to 1995, making it one of the first 5 multinationals to establish in the country and one of the very first services companies in the sector.
Costa Rica hosts its Global Business Services center, the only one of its kind for the corporation, which serves all of Equifax’s business units, centers of excellence and geographies, in over 24 countries. Today, 2000 people ensure the highest levels of service, security and technology for our clients, positioning Equifax Costa Rica among the country’s top 5% employers in the services sector.
Equifax GBS deploys customer support operations, operational excellence, data analytics & fulfillment, finance & accounting, as well as the latest in cloud, information technology, data analytics, cybersecurity and robotics process automation (RPA) & artificial intelligence. Equifax continues to boost IT capabilities, growing 6 times faster than the national average rate for the past 5 years (2017-2021).
The RPA & AI unit in Costa Rica has designed, developed and deployed over 553 robots that deliver greater efficiencies and productivity for the corporation as well as enhanced experiences for our clients, equivalent to 3.2 million man hours.
Cybersecurity is a top priority for the corporation and Equifax deploys the highest standards in the industry to ensure data integrity. The company continues to lead cybersecurity efforts and contributes as a founding member and proactive participant as part of the Board of Costa Rica’s CyberSec Cluster.
Equifax Costa Rica serves also as its commercial hub for Central America, providing power information solutions to drive key business decisions to a wide array of clients in banking, insurance, automotive, retail, small & medium businesses, and micro financing industries. Our technology & data solutions deliver critical business insights to boost client acquisition, portfolio management, information verification and fraud prevention, collections and recuperation, amongst others.
Our dedicated team of 14,000 people and 24 countries around the world is united by a singular purpose: helping people live their financial best.
